Tag Archive | marketing consultant

Generation Y Vs. Customer Service

America is FAST becoming a service based economy again and Generation Y’ers, right there in the middle of it, are going to find themselves in over their heads. Gen Y has been sold a unique bill of goods regarding technology and communication. Taught that traditional communication such as Face to Face and Telephone communication are […]

5 Steps to Better Results When Answering Sales Calls

Had a great conversation with a fellow entrepreneur today. Brand new to a certain aspect of a similar industry, she expressed her frustration with a blown sales call. There’s nothing worse than doing everything right to make that phone ring only for something to go wrong on the line. You can feel it instantly. You’ve […]