Sales

Buy Local. Then Review your Review before You Review

Buy Local. Then Review your Review before You Review

When a small business of 7-19 employees and 1025 clients receives a complaint it can turn that company upside-down for a few days.

Walmart,Sears Portrait Studios Go Out of Business

As I have made clear many times, I am a photographer and it is my primary business. When photography related issues make news I certainly like to comment on them. One major issue that came across my feed today relates to the closing of the ‘Portrait Studios’ within the stores of Sears and Walmart.  2700 […]

Defining a Clear Mission for your Company or Personal Brand

The most important element to any business is a palpable desire in the marketplace for its services. Beyond this, there are many things that should be considered prior to either starting a new business or making a major change within an existing endeavor. Planning is the wing man for success. Planning is the game. Talent […]

Generation Y Vs. Customer Service

America is FAST becoming a service based economy again and Generation Y’ers, right there in the middle of it, are going to find themselves in over their heads. Gen Y has been sold a unique bill of goods regarding technology and communication. Taught that traditional communication such as Face to Face and Telephone communication are […]

5 Steps to Better Results When Answering Sales Calls

Had a great conversation with a fellow entrepreneur today. Brand new to a certain aspect of a similar industry, she expressed her frustration with a blown sales call. There’s nothing worse than doing everything right to make that phone ring only for something to go wrong on the line. You can feel it instantly. You’ve […]

Two Quick Thoughts on Maintaining your Facebook Business Page and Purchasing Likes

Facebook pages can be wonderful sources of interaction between you, your business, and the market you are trying to reach. However, this wonderful and free medium for delivering your brand to the marketplace must be maintained and appreciated for it to be a successful arm of your marketing body. I’ve created and maintained a few […]

The Value of Time

The days of wasting people’s time are over. We can no longer expect to get to ‘yes’ via the same practices we’ve grown accustom. The days of taking a prospect out to lunch or 18 holes of golf are numbered. The major benefit to the prospect of going out to fancy lunch or taking the […]